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Prices

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Learn to Swim    - $23.50 per lesson / weekly

 

Stoke Correction - $23.50 per lesson / weekly  

 

Squad Training    - $23.50 1 x per week  

                            - $40      Unlimited Sessions  

 

 

Transactions Fees

  1. Visa/ Master Card Fee1.98%

  2. Payrix $0.33 

Note, Visa/ Mastercards are the only payment solutions available.

Enrolment Instructions 

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  1. Download “iclasspro” app.

  2. Submit business name “dgswim”.

  3. Select “Create an Account”.

  4. Submit “Email address”.

  5. Submit “Responsible Parties” (Parent details).

  6. Select “Yes”  (send me emergency notifications).

  7. Select “Receive Texts”.

  8. Read Policies select “I Accept”. 

  9. Select “Booking” (bottom of page).

  10. Select “Find a Class”.

  11. Select “Add New Student” (do not select “see classes”).

  12. Submit “Student Details”.

  13. For additional students select “Add New Student” again. 

  14. Select the “back arrow”.

  15. Select “Account” (at bottom of page).

  16. Scroll down and select “Payment Info”.

  17. Submit "Payment Info".

 

Note, do not try to connect your account to a class. Admin will complete this step.

 

Once account is set up (completed steps 1-17) pls text us to confirm. ph 0431216932

 

T&Cs bellow. Important ones to note are; 

  1. Payments are weekly in advance paid Friday.

  2. We operate on public and school holidays.

  3. Make ups are available for Level 7 and above.

  4. No refunds.

  5. Resignations require two weeks notice via CANCELATION FORM in members menu

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Terms & Conditions

 

Prices

Transactions Fees

Failed Payments

Payment Terms and Conditions

Makeup Policy

Holidays Policy

Storm Policy

 

 

 

Prices

Learn to Swim    - $23.50 per lesson / weekly

 

Stoke Correction - $23.50 per lesson / weekly  

 

Squad Training  - 1 x per week $23.50 per lesson / weekly

                          - Unlimited weekly Squad Sessions - $40

 

 

Transactions Fees

  1. Visa/ Master Card Fee1.98%

  2. Payrix $0.33 

Note, Visa/ Mastercards are the only payment solutions available.

 

 

Failed Payments 

There is no late payment fees.

In the event of a payment defaults you will be notified via;

  1. Email

  2. IclasPro (ICP)App notification

  3. Text

You will be requested to manually pay the outstanding fee via your ICP App account prior to attending next lesson.

Payrix will automatically attempt to debit ANY outstanding charges on the account each Friday. 

 

 

Payment Terms and Conditions

  • Payments are made via IclassPro Portal in partnership with the Payrix debit platform

  • There is no lock in contract and no late payment fees.

  • ​Pupils can resign bat any time by submitting a Cancelation Form with two weeks notice.

  • Swim fees are debited Fridays weekly in advance.

  • We do not offer casual attendance payment options. 

  • We operate 52 weeks of the year. This inlcudes all school and public holidays with exception to Christmas week.

  • In the event swim school closes all debits will be suspended.  Clients will be advised in advance of any closure.

  • Fees payments continue until notice of resignation (Cancelation Form) has been received.  Cancelation Forms are submitted via our website DGSWIM.com.au 

 

 

Makeup Policy (Levels 1-6)

  • Your payment pays for your lesson spot on the designated day and time. 

  • Due to demand our lessons operate to capacity.

  • No make up lessons are available for Levels 1-6.

  • Your level can be found in your ICP App account.

  • We do not offer refunds or credits for missed classes. No exceptions.

 

Makeup Policy  (Level 7-Squad)

  • Makeups are available for levels 7- Squad.

  • A pupil must be enrolled (paying customer) to access their makeups.

  • To attend makeups refer to the Makeup Schedule on our website.

  • Pupils are not required to advise of missed class or what make up they will be attending.

  • Make up lessons cannot be transferred or used as a payment / credit.

  • Accrued or unused make-up lessons will be available for the lifetime of pupils re-enrolling after any break.

 

 

Holiday Policy

Pupils may;

  1. Keep the Spot- Take advantage of the MAKEUP sessions available.

  2. Cancel Payment- Turn off the debit (provide two week’s notice - submit Cancelation Form). Please Note, we do not “hold spots or pause debits”. Your spot can only be reserved with continued payment.

 

Storm Policy

  • We monitor all storms.

  • Lessons will be temporarily suspended or postponed via text if the situation merits.

  • If lessons are postponed due to storms a make up lesson will be arranged.

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